Benchmarking

Every business can use benchmarking. At its simplest, it helps you to compare statistics and control costs. More sophisticated benchmarking looks at process design and business strategy. Benchmarking is a process that compares your business activities to similar companies. It questions what you are doing, identifies opportunities for improvement and often provides the momentum necessary for implementing change.

This briefing outlines:

• The opportunities benchmarking offers.
• How to select benchmarking partners.
• How to use benchmarking.