ISO 9000

Many companies see the introduction of a quality management system as a major step forward in controlling and improving their key processes. Other companies simply react to customer demands that their suppliers should have suitable systems.

The international quality system standard series, ISO 9000:2000, provides guidance and new requirements for running a quality system.

This briefing outlines:

• The practical benefits of using a quality system.
• How to introduce a quality system.
• How to achieve ISO 9001, the standard against which you can be certified.