Key Issues in Running Your Business

3. Improve Efficiency

Investing time and money in training and in effective tools and systems can pay long-term dividends.

3.1 Purchase appropriate information technology to improve efficiency.

3.2 Make good use of the Internet and email.

• Use the Internet to collect information and market your business.

3.3 Where possible, establish routines to avoid wasting time solving the same problem repeatedly.

• Develop and implement straightforward policies.
• Store information - including the files on your computer hard drive - systematically, so that it is easy to find.
• Manage your time efficiently, and help employees to do so.

3.4 Invest in developing your employees' skills.