Investors in People

3. Help People Learn and Develop

3.1 Plan your overall training and development activities.

• Analyse your broad training and development needs required to achieve your plans for the organisation and for each team, and identify the action to be taken.
• Select appropriate resources and methods.For example, external or internal trainers, using distance learning, workshops or on-the-job training.
• Identify how you will evaluate the impact of learning and development by setting measurable objectives.

3.2 Develop your leadership and management capability.

• Identify what makes a good leader and manager of people within your business and the behaviours, skills and knowledge expected of them.

3.3 Incorporate learning and development planning for individuals as part of performance management.

• Involve your employees in identifying their own learning and development needs.
• Develop an effective way to induct new employees and employees who change their roles. Include any specific training and development they need during the early days of their new role.

3.4 Review the effectiveness of training and development activities.

• How has training and development contributed to the achievement of your organisational goals?
• How can you increase its effectiveness?