National Minimum Wage

Best Practice

There is a series of management guides about best practice.

• Management Best Practice - the minimum wage: the way forward (URN 99/732)

There are also six booklets that give you information about the following sectors:

• Hairdressing (URN 99/728)
• Hospitality (URN 99/733)
• Social Care (URN 99/729)
• Clothing (URN 99/734)
• Contract Services (URN 99/731)
• Retail (URN 99/730)

You can get these guides from Business Links and by phoning the DTI Publications Orderline on Tel 0870 150 2500 or ordering online - see details at the end of this page.

The Advisory, Conciliation and Arbitration Service (ACAS) provides information and guidance on a wide range of employment and industrial relations matters. Their national phone enquiry service is free and confidential, and is listed under 'ACAS' in your local phone book. ACAS can get involved in any complaints that are made to employment tribunals. The service is free, voluntary, and lets both sides discuss the problem so they can reach their own agreement.

You can get 'Employing People - a handbook for small firms' (price £4.95) and free leaflets about ACAS and their services from ACAS Publications on Tel 0870 242 9090 or order online at www.ecACAS.co.uk.

ACAS can conciliate in actual or possible complaints to employment tribunals. This is free voluntary and uses discussion to help the people involved in a dispute reach their own agreement.

For further copies of this publication, please see ordering details below.

This factsheet is one of a series on employment rights produced for small employers.

The titles are:

• Disability Discrimination in Employment ERF01
• Dismissal and notice periods ERF02
• Itemised Pay Statements ERF03
• Maternity Rights ERF04
• National Minimum Wage ERF05
• Part-time Workers ERF06
• Pensions ERF07
• Racial Discrimination in Employment ERF08
• Redundancy ERF09
• Sex Discrimination and Equal Pay ERF10
• Suspending Employees from Work ERF11
• Time Off Work ERF12
• Trade Union Membership ERF13
• Transfer of an Undertaking ERF14
• Written Statement of employment terms ERF15

You can order copies from the DTI Publications Orderline. (Please quote the title and ERF number).

By telephone on 0870 150 2500
By fax on 0870 150 2333
By textphone 0870 150 2100
By e-mail at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
From the website at www.dti.gov.uk/publications - live link under Related Items

By post to:
DTI Publications Orderline
Admail 528
London SW1W 8YT

More information about Business Link is available.

• by telephone on 0845 600 9006
• by Minicom on 0845 606 2666
• by using the feedback facility on the pages of Businesslink.gov.uk