Statutory Sick Pay for Employees

What If I Disagree With My Employer's Decision?

If you think your employer did not pay SSP when they should have done, or paid too little, you are entitled to a written statement from them about

• the days you got SSP, if any
• how much SSP you got for each of those days
• why they did not pay for other days when you were sick.

If you still think your employer's decision is wrong and you cannot sort it out with them, get in touch with your nearest Inland Revenue office and ask for a formal decision from the Board of Inland Revenue. You must ask for a formal decision within six months of the first day you think that SSP should be paid. You will need to send a copy of any note, letter or form that your employers has sent you.

The Board of Inland Revenue is the first of the adjudicating authorities who decide questions on entitlement to SSP. In practice, such decisions are given judicially by authorised officers acting on behalf of the Board of Inland Revenue. Their decisions are given strictly in accordance with the facts and the law.

The officer making the decision will send the formal decision to you, and your employer, with details of any further action either of you can take.

If your employer takes no action following the formal decision that you should get SSP, get in touch with the Inland Revenue office again. Your employer will not be able to pay you anything while your disagreement is being resolved. If there is an appeal against the decision you may not get any money for several months. If you do not have enough money to live on you may be able to claim Income Support (IS) from a Jobcentre Plus or social security office.