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Page 5 of 8
Using Training Effectively
4. The Training Plan
A training plan is essential to define the structure and outcomes you want from training.
4.1 Draw up a training brief, setting out your practical training objectives.
- For example, you might list ten tasks and ten awkward situations a new credit controller should be able to handle. Without this approach, there is a danger of the employee learning the theory, with no practical understanding of how to apply it.
- Draw up an achievable training brief with the trainer.
4.2 For each course, have a written training programme identifying the stages of the programme, the location, the training content and methods used and trainer.
- Sign and date items as the employee progresses through the training. A copy of this record can then be added to the employee's personnel file.
- Documentation is essential for most formal qualifications, such as NVQs and to satisfy health and safety requirements.
- Note the cost of each element, so you can evaluate which stages are worthwhile.
Labels: Staff Training, Reduce Costs
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