Using Training Effectively

3. Commitment of Employees

Successful training depends on getting your employees involved.

3.1 Win your employees' support for the training, by explaining the need for it and the objectives you plan to achieve.

• Explain the benefits for the employee as well as the business. Be enthusiastic.
• Initially, train those who are keen. Then let them demonstrate the benefits of the training to the doubters.

3.2 Ask employees what training they think would improve their productivity.

• If an employee asks for training, ask him or her to describe the benefits it will have for your business.

3.3 Find out how each employee prefers to learn.

• Some people may enjoy group learning, while others prefer individual study.
• Some people prefer steady progress through a training process. Others are keen to get hands-on experience as soon as possible.
• Explain the different training options you are considering. Let people know their training preferences will be acknowledged.

3.4 Personal development plans are a systematic method of identifying training needs and agreeing the best way forward.