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| Purchasing |
| A Co-ordinated Approach |
| Drafting the Spec |
| Finding Suppliers |
| Negotiating a Purchase |
| Managing Stock |
| Supplier Relations |
| Reviewing Performance |
Page 8 of 8
Purchasing
7. Reviewing Performance
7.1 Track suppliers' performance on a regular basis. List your key priorities and give each supplier a rating out of 20 in each area.
- Quality - get improvements in areas that affect the quality of your own product.
- Price - compare suppliers with their competitors and get them to explain their pricing policies.
- Delivery - including speed and reliability.
- Communication - including speed of response to your emails and letters.
7.2 Review your own purchasing performance.
- Use a spreadsheet or cost control package to help you record and compare your purchasing costs on a regular basis.
- Send suppliers a form that invites them to rate you on issues that are important to them, eg prompt payment.
7.3 Set realistic improvement priorities, rather than trying to improve everything at once.
Labels: Purchasing, Reduce Costs
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