Securing Your Premises

4. Electronic Security

Electronic security provides another level of protection for your business.

Intruder alarms and closed circuit TV (CCTV) can be powerful deterrents. Discuss with your insurers what measures you should consider.

4.1 Look at a wide range of alarms before making a decision. Compare specifications and quotes from a number of suppliers.

Consider buying an alarm system, rather than leasing one. If you lease an alarm, you are committed to using the same firm to maintain it.

• For reliability, your alarm should comply with British Standard 4737-3.0:1988.
• Make sure the company installing and maintaining your alarm is approved by the National Security Inspectorate (0845 006 3003).
• Check that your insurer will accept an alarm installed by your chosen supplier.
• Appoint a key holder to check your premises if the alarm goes off.The key holder must be able to get to the premises within 20 minutes.
• Consider installing panic buttons as part of your alarm system.

4.2 In commercial premises, audible-only alarms have limited benefit. Consider an instant response service by connecting to an ARC (alarm receiving centre).

• When the alarm is activated, the police are sent to your premises. A keyholder from your business must then let them in.

4.3 False alarms can be a problem.

• Many police forces now have a policy of refusing to respond if you have a history of false alarms.
• The cause of false alarms can be faulty equipment, but it is usually human error.
• Consider a system which includes alarm confirmation technology to minimise false alarms.
• Test your alarm at least twice a month.Make sure regular maintenance is carried out by a competent NSI-approved alarm company.

4.4 Consider installing CCTV.

• CCTV is widely used as a deterrent to criminals and can also discourage employee theft.
• It allows one person to monitor multiple areas, including remote sites. This is especially useful for security guards.
• CCTV can be cost effective for monitoring remote sites. It can be used to call a Security Guarding Company or the police for instant response with visual and audio verification from a remote manned centre.If it is not monitored, it is only useful after the event.
• Your employees may not like the idea of being watched. Explain why you are introducing CCTV and clear up any objections before it is installed.
• Ensure suitable signage is installed to comply with the Data Protection Act. Guidance is available from the Information Commissioner (01625 545745).