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Article Index
Contact Management Software
What is Contact Management Software?
Benefits of Contact Management Software
What CMS Solutions are available?
Off the Shelf Contact Management Software
CMS: Lotus Organiser
CMS: MicroSoft Outlook
CMS: ACT!
CMS: Maximizer
CMS: Goldmine
CMS: Filemaker Pro
CMS: MicroSoft Access
Bespoke CMS Solutions
Web-Based Contact Management Software Solutions
Portability/Synchronisation
Make the most of your data
Decide which data you will, and will not share
Data Protection Act
Content
Implementing Digital Signatures
Research & analyse
Consult
Plan & Test
Act
Further Help & Advice

Contact Management Software

ACT!

What is Act! ?

  • Flat file database, into which you can enter data of various types - such as telephone numbers, addresses, names and dates
  • Provides easy access to all entered data that might concern a particular customer, or a particular group of customers

Who is ACT! designed for?

  • Widely-used among UK small and medium-sized businesses
  • Practical small business solution

Pros and cons

  • Inexpensive and easy to use
  • Works well with common hardware and software solutions, eg PCs and Microsoft Operating Systems such as Windows 2000 and Windows XP Pro

Features

  • Very versatile tool
  • You can search for:
    • every customer you have had contact with in the last 30 days, for an up-to-date picture of your sales activity
    • the addresses of customers by location, giving you a geographic picture of your sales reach
  • Most searches also generate easy-to-understand reports

Cost

  • Suggested retail price of a single-user copy - c. £130
  • Major online software sellers - <£100
  • 5-user version - c. £550
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Labels: Software

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