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Article Index
Contact Management Software
What is Contact Management Software?
Benefits of Contact Management Software
What CMS Solutions are available?
Off the Shelf Contact Management Software
CMS: Lotus Organiser
CMS: MicroSoft Outlook
CMS: ACT!
CMS: Maximizer
CMS: Goldmine
CMS: Filemaker Pro
CMS: MicroSoft Access
Bespoke CMS Solutions
Web-Based Contact Management Software Solutions
Portability/Synchronisation
Make the most of your data
Decide which data you will, and will not share
Data Protection Act
Content
Implementing Digital Signatures
Research & analyse
Consult
Plan & Test
Act
Further Help & Advice

Contact Management Software

Data Protection Act

If you are planning to keep customer information on file you will fall under the provisions of the Data Protection Act 1998, and you need to be aware of your legal responsibilities - basically these include:

  • maintaining correct information about customers
  • allowing customers to check the data you hold on them
  • allowing customers to specify that you must not pass their data on to other parties.

Depending on how many records you hold, and the purposes you intend to put them to, further restrictions may apply. You can find out more about the Data Protection Act in Managing Customer Data or at www.dataprotection.gov.uk.

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Labels: Software

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