Contact Management Software

Filemaker Pro

What is FileMaker Pro?

• Relational database rather than contact management system per se

Who is it designed for?

• Businesses planning to put entire inventory on contact management database to allow for accurate real-time ordering and pricing
• Businesses with fairly complex data management requirements, eg with a complex product with many variables
• Any company that wishes to drive its business with a relational database

Pros and cons

• Easy to use once set up
• Some programming needed to get things up and running
• Supports web-based interaction - remote access of business information
• Inexpensive, given its additional functionality
• Changes to individual data items instantly reflected across whole database
• Can grow with your business
• Offers benefits besides contact management functionality - relational databases are the best way to leverage maximum value from your business data

Features

• Programmable, ie you can write searches, reports, and scripts that the program can remember and perform again Supports XML - easy to import and export data from many other popular programs
• Allows export of customer data, eg to a mailing house
• Allows addition of prospects from external sources

Cost

• c. £220 per copy