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Thursday, 20 November 2008
Article Index
Contact Management Software
What is Contact Management Software?
Benfits of Contact Management Software
What CMS Solutions are available?
Off the Shelf Contact Management Software
CMS: Lotus Organiser
CMS: MicroSoft Outlook
CMS: ACT!
CMS: Maximizer
CMS: Goldmine
CMS: Filemaker Pro
CMS: MicroSoft Access
Bespoke CMS Solutions
Web-Based Contact Management Software Solutions
Portability/Synchronisation
Make the most of your data
Decide which data you will, and will not share
Data Protection Act
Content
Implementing Digital Signatures
Research
Consult
Plan
Act
Further Help

Contact Management Software

MicroSoft Access

What is MicroSoft Access?

  • Relational database
  • Harder to learn but ultimately more powerful scripting language than Filemaker Pro

Who is it designed for?

  • Organisations of all sizes
  • Useful for complex data management and output requirements

Pros and cons

  • Interacts very easily with Outlook
  • Simple to use once set up
  • Creation of a contact management system will require programming
  • Changes to individual data items instantly reflected across whole database
  • Expands with your business
  • Offers benefits besides contact management functionality

Features

  • Supports web-based interactivity - you can access and update all your key business data remotely
  • Programmable - you can automate functions, eg reminder letters
  • Allows users to create and save complex routines, searches, and reports
  • Supports XML, making it easy to import and export data from many other programs
  • Allows export of customer data, eg to a mailing house
  • Allows addition of prospects from external sources

Cost

  • c. £280
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