Contact Management Software

Data Protection Act

If you are planning to keep customer information on file you will fall under the provisions of the Data Protection Act 1998, and you need to be aware of your legal responsibilities - basically these include:

• maintaining correct information about customers
• allowing customers to check the data you hold on them
• allowing customers to specify that you must not pass their data on to other parties.

Depending on how many records you hold, and the purposes you intend to put them to, further restrictions may apply. You can find out more about the Data Protection Act in Managing Customer Data or at www.dataprotection.gov.uk.