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Article Index
CRM - Customer Relationship Management
CRM: What are the benefits?
CRM: Deciding to use CRM
CRM: Applying CRM principles
CRM: Implementing the right CRM solutions
CRM: Further information and useful links

CRM - Customer Relationship Management

CRM: Further information and useful links

If you want to investigate CRM further, here are just some of the websites you may want to look at.

General information

www.crmassist.com - overview of CRM
www.eccs.uk.com - approaches CRM from a European perspective
www.crmuk.co.uk - a Uk based view on CRM for smaller businesses
www.crm-forum.com - an independent resource center for CRM applications and information
www.crmdaily.com - information and news
www.crmguru.com - general CRM topics and issues

CRM application providers

www.sagecrm.com
www.sap.com/crm
www.peoplesoft.com/en/uk
www.salesforce.com/uk
www.greatplains.com

Related information

To register under the Data Protection Act go to www.dataprotection.gov.uk

! is4profit is not responsible for the content of external websites and inclusion or exclusion from the above list does not imply recommendation, endorsement or otherwise of any company, product or service. Technologies and markets change rapidly so it is always wise to undertake your own independent research

This document is based on Crown Copyright © 2004


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