| Article Index |
|---|
| IT Self Assessment |
| Marketing |
| Sales |
| Purchasing |
| Operations |
| Exporting |
| Design & Production |
| Managing Information |
| Customer Service |
| Training |
1. Mark with a cross your current score in the performance rating column
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N/A
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not applicable to our business |
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1
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our poor performance is hurting our competitiveness |
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2
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we need to improve our lacklustre performance |
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3
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we are performing as well as most competitors |
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4
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we perform this better than all our competitors |
2. Mark with a tick where you would like to be
3. Identify which have the largest gap between where you are and where you want to be and mark with a star the issue for action column.
We suggest you pick no more than one or two issues for action per business activity.
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Performance rating
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Issue for action
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Your business solution might include:
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||||
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N/A
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1
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2
|
3
|
4
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| How good are the members of your teams at sharing ideas, even when they are not all based in one place? | e-mail, video and data conference, groupware | ||||||
| Do you find it easy to know which of several versions of information (e.g. drawings, price lists, etc.) to work to? | networks, databases, EDI, e-mail | ||||||
| Can you get work-in-progress approved quickly and cheaply? | EDI, e-mail, video and data conferencing | ||||||
| Is your design system suitably linked to your manufacturing and buying systems to cut time-to-market? | networks, manufacturing resource planning software | ||||||
| Can you create support documents (manuals, safety guides, etc.) as fast as you can deliver the products you make? | networks, Internet, desktop publishing | ||||||
| How well can you keep up with published information about new techniques and products that your business could use? | Internet, Web site | ||||||
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N/A = not applicable 1 = poor 2 = need to improve 3 = OK 4 = excellent
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