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Page 6 of 10
IT Self Assessment
Exporting
1. Mark with a cross your current score in the performance rating column
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N/A
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not applicable to our business |
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1
|
our poor performance is hurting our competitiveness |
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2
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we need to improve our lacklustre performance |
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3
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we are performing as well as most competitors |
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4
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we perform this better than all our competitors |
2. Mark with a tick where you would like to be
3. Identify which have the largest gap between where you are and where you want to be and mark with a star the issue for action column.
We suggest you pick no more than one or two issues for action per business activity.
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Performance rating
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Issue for action
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Your business solution might include:
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|||||
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N/A
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1
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2
|
3
|
4
|
|||
| Can new and existing customers review your catalogue and place orders from anywhere in the world? | Internet, e-mail, Web site, EDI | ||||||
| How easily do you present to, and negotiate with, overseas customers? | e-mail, mobile communications, video conferencing | ||||||
| How good are you at tracking goods in transit? | e-mail, EDI, Internet, mobile communications | ||||||
| Are you minimising the charges, risks and delays of currency exchange? | electronic commerce | ||||||
| How well do you rationalise, co-ordinate and reduce the amount of documentation that accompanies your exports? | e-mail, fax, document management systems | ||||||
| Can you communicate effectively with your customers in their own language? | special translation software, desktop publishing | ||||||
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N/A = not applicable 1 = poor 2 = need to improve 3 = OK 4 = excellent
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Labels: IT Management
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