| Article Index |
|---|
| IT Self Assessment |
| Marketing |
| Sales |
| Purchasing |
| Operations |
| Exporting |
| Design & Production |
| Managing Information |
| Customer Service |
| Training |
1. Mark with a cross your current score in the performance rating column
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N/A
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not applicable to our business |
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1
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our poor performance is hurting our competitiveness |
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2
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we need to improve our lacklustre performance |
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3
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we are performing as well as most competitors |
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4
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we perform this better than all our competitors |
2. Mark with a tick where you would like to be
3. Identify which have the largest gap between where you are and where you want to be and mark with a star the issue for action column.
We suggest you pick no more than one or two issues for action per business activity.
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Performance rating
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Issue for action
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Your business solution might include:
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||||
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N/A
|
1
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2
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3
|
4
|
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| Do you find it easy to get a quick accurate snapshot of your business' overall performance? | networks, e-mail, fax, spreadsheets | ||||||
| Is everyone in your business able to contribute to Business Planning, no matter where they are or how busy they are? | networks, e-mail, spreadsheets, video and data conferencing | ||||||
| Does your business know ways round information 'bottlenecks' (where communication is slowed down)? | networks, e-mail, EDI, Internet, mobile communications | ||||||
| Do your systems help you capture meaningful information and discard the meaningless? | groupware, document management systems, networks | ||||||
| Are you able to find relevant files and records easily and quickly, including archived company information? | CD-ROM, document management systems, networks | ||||||
| Do you and your colleagues find it easy to organise large amounts of information so that it is available as and when needed? | networks, databases, scanners, CD-ROM | ||||||
| Can your business present accounts in a way that non-financial staff can comprehend? | spreadsheets, desktop publishing | ||||||
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N/A = not applicable 1 = poor 2 = need to improve 3 = OK 4 = excellent
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