| Article Index |
|---|
| IT Self Assessment |
| Marketing |
| Sales |
| Purchasing |
| Operations |
| Exporting |
| Design & Production |
| Managing Information |
| Customer Service |
| Training |
1. Mark with a cross your current score in the performance rating column
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N/A
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not applicable to our business |
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1
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our poor performance is hurting our competitiveness |
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2
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we need to improve our lacklustre performance |
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3
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we are performing as well as most competitors |
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4
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we perform this better than all our competitors |
2. Mark with a tick where you would like to be
3. Identify which have the largest gap between where you are and where you want to be and mark with a star the issue for action column.
We suggest you pick no more than one or two issues for action per business activity.
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Performance rating
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Issue for action
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Your business solution might include:
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||||
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N/A
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1
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2
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3
|
4
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| Can you identify potential new suppliers quickly? | Internet | ||||||
| Once found, can you check the background and capability of potential suppliers instantly? | networks, Internet, Web site | ||||||
| Can you find out whether your suppliers have what you want in stock and order it immediately? | EDI, Internet | ||||||
| Do you have ready access to all the relevant information so you can plan suppliers' deliveries for maximum efficiency? | networks, EDI, database | ||||||
| Have you taken out all the excess cost and delay within the purchasing process, from requisitions to payment? | e-mail, networks, EDI | ||||||
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N/A = not applicable 1 = poor 2 = need to improve 3 = OK 4 = excellent
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