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Page 5 of 10
IT Self Assessment
Operations
1. Mark with a cross your current score in the performance rating column
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N/A
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not applicable to our business |
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1
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our poor performance is hurting our competitiveness |
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2
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we need to improve our lacklustre performance |
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3
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we are performing as well as most competitors |
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4
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we perform this better than all our competitors |
2. Mark with a tick where you would like to be
3. Identify which have the largest gap between where you are and where you want to be and mark with a star the issue for action column.
We suggest you pick no more than one or two issues for action per business activity.
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Performance rating
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Issue for action
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Your business solution might include:
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N/A
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1
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2
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3
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4
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| How easy is it to schedule meetings or other events when people are busy? |
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networks, group calendaring, e-mail, mobile communications |
| Can staff switch between jobs to cope with absence and changing work priorities? |
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networks, e-mail, group calendaring |
| How well do you manage projects? |
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networks, e-mail, groupware, project management software |
| Do you find it easy to convert a customer's requirements into a production schedule for the product or service? |
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networks, databases, e-mail, spreadsheets |
| How do you control the amount of paperwork you generate? Is it always in the right place at the right time? |
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document management systems, e-mail, EDI, CD-ROM |
| Are you in control of your cashflow? |
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EDI, spreadsheets, electronic commerce |
| How good are you at controlling overheads - office space, phones, travel, etc? |
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e-mail, mobile communications, video conferencing |
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N/A = not applicable 1 = poor 2 = need to improve 3 = OK 4 = excellent
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Business Advice