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Page 6 of 10
IT Self Assessment
Exporting
1. Mark with a cross your current score in the performance rating column
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N/A
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not applicable to our business |
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1
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our poor performance is hurting our competitiveness |
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2
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we need to improve our lacklustre performance |
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3
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we are performing as well as most competitors |
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4
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we perform this better than all our competitors |
2. Mark with a tick where you would like to be
3. Identify which have the largest gap between where you are and where you want to be and mark with a star the issue for action column.
We suggest you pick no more than one or two issues for action per business activity.
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Performance rating
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Issue for action
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Your business solution might include:
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N/A
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1
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2
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3
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4
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| Can new and existing customers review your catalogue and place orders from anywhere in the world? |
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Internet, e-mail, Web site, EDI |
| How easily do you present to, and negotiate with, overseas customers? |
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e-mail, mobile communications, video conferencing |
| How good are you at tracking goods in transit? |
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e-mail, EDI, Internet, mobile communications |
| Are you minimising the charges, risks and delays of currency exchange? |
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electronic commerce |
| How well do you rationalise, co-ordinate and reduce the amount of documentation that accompanies your exports? |
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e-mail, fax, document management systems |
| Can you communicate effectively with your customers in their own language? |
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special translation software, desktop publishing |
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N/A = not applicable 1 = poor 2 = need to improve 3 = OK 4 = excellent
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Business Advice