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Article Index
Mobile Phones for Small Businesses
Choosing a Mobile Phone
Selecting the Right Network provider
Selecting the most suitable Tariff and Business Package
Understanding the Technology
Mobile Phones and Driving
Protecting Your Mobile Phone

Mobile Phones for Small Businesses

Introduction

Mobile phones have become an integral part of daily life used by millions of people around the world. People now take for granted the ability to communicate by phone at any time, from any place, and to any part of the world.

For small businesses mobile phones, if used to their full potential, are a valuable and versatile tool offering significant business benefits. Virtually all business people today use their mobiles to stay in touch with their offices, customers, staff, partners and suppliers. However, the potential of mobiles extends much further than simply the ability to make and receive calls anywhere and any time.

Increasingly sophisticated technology in both the hardware and the software is turning mobile phones into communications devices that are taking over from the desktop PC as the most important piece of business equipment. At their most basic, they offer text messaging, call diversion, calendars, diaries, address books. More sophisticated devices offer e-mail, internet access, personal organisers, cameras, video and access to a wide range of dial-up services. The mobile networks also offer business services such as group calling and group voice and text messaging.

Of course, all business requirements vary enormously. For some, mobile technology is central to their working life and is essential to enable them to work as normal whilst away from the office, with access to internet, email and business schedules and documents. For others, it’s simply a means of staying in touch with customers, staff and suppliers. For nearly everyone, however, it’s an essential communications tool that supports you in the efficient and profitable management of your business. Mobile working can give you more flexibility and help create new business opportunities. So it’s important to select the phone, features, tariff and service options that most meet the requirements of the business.

Whether your business needs are simple or complex, a good mobile phone system should deliver the following benefits:

  • Improved communication with staff, clients, suppliers, etc
  • Reduced downtime
  • Increased productivity
  • Improved customer service

This guide aims to take some of the mystery out of mobile phone technology, to guide you through the wealth of features and service options so that you can select the right mobile phone and tariff for your organisation.