Order Tracking

The benefits of order tracking

Being able to track orders from the moment they are placed to final delivery helps you control the way you operate. Depending on the particular system you choose, benefits can include:

• better service - customers and suppliers can check the progress of orders for themselves;
• cost savings - order tracking can interact with inventory and stock control processes, which means you can reduce stock wastage and are less likely to over- or under-order;
• trust - offering customers' real-time online order tracking helps show you as an open and honest business, increasing customer trust in you.
• Just-in-time production/delivery - shared order status lets your customers and suppliers reduce lead times, achieve lean production, and minimise inventory - adding up to cost savings all round.

This information based on Crown Copyright 2003