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Voice Over Internet Protocol (VoIP)
VoIP Implementation Checklist
Plan & Test
PLAN YOUR VoIP ARCHITECTURE
- Which VoIP applications do you want to offer staff?
- Which services (eg conferencing, queuing, voice transfer) will the network need to support these applications?
- What is the physical infrastructure (eg protocols, switches, routing mechanisms) required to deliver this?
- Do you want to add voice services to one or several LANs?
- Do you want to add voice services to VPNs?
- Build in strong security measures.
PLAN THE ROLLOUT PHASE
- Look at training implications - what will the cost be?
- Decide which staff will require training and allow time for them to adjust to the new system.
- Break down the project into manageable chunks.
- Make it clear who is responsible for updating, maintaining and securing IP phones and other gateways.
- Make sure that your plans are scalable.
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Labels: Software, IT Management
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