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Voice Over Internet Protocol (VoIP)
VoIP Implementation Guide
Support
If you switch voice calls to your IT network, it makes your IT staff responsible for your phone network. Key points to consider are:
- Is everyone aware of their new responsibilities?
- Do you have enough IT staff?
- Will staff need training so they can provide support for the phone system?
- What security changes do you need to make when adding voice to your IT network?
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Labels: Software, IT Management
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