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Article Index
Voice Over Internet Protocol (VoIP)
What is VoIP?
The Benefits of VoIP
The VoIP market
VoIP Solutions - Getting Started
PC-to-PC Connections
Software
Hardware
PC to Phone Connections
Phone-to-Phone Connections
VoIP Solutions - Going Further
VoIP enabling your switchboard
VoIP between switchboards
Voice-data Integration
Mobile Communications
VoIP Implementation Guide
Quality of Service
Reliability
Security
Support
VoIP Implementation Checklist
Consult
Plan & Test
Act
Glossary
Further Help & Advice

Voice Over Internet Protocol (VoIP)

VoIP Solutions - Going Further

VoIP between switchboards

If you are mainly interested in cutting the cost of internal calls between different branch locations, you can install VoIP gateways at each branch's PBX telephone system for around £800 per location and bypass the public telephone system. There is no need for equipment changes for the users, as individual phones are unaffected.

This will create a single, multi-location 'office'. You will cut the cost of inter-office phone costs and staff will benefit from remotely accessible voicemail and Direct Dial-In (DDI) numbers.

Staff based abroad will be able to contact their UK colleagues by dialling the relevant extension. The return on investment (ROI) here is straightforward: it's the reduction in your phone bill less the cost of the hardware. With the ratio of internal to external calls at around 4:1 for the average business, the telephone savings could be substantial.

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