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Voice Over Internet Protocol (VoIP)
VoIP Solutions - Going Further
VoIP between switchboards
If you are mainly interested in cutting the cost of internal calls between different branch locations, you can install VoIP gateways at each branch's PBX telephone system for around £800 per location and bypass the public telephone system. There is no need for equipment changes for the users, as individual phones are unaffected.
This will create a single, multi-location 'office'. You will cut the cost of inter-office phone costs and staff will benefit from remotely accessible voicemail and Direct Dial-In (DDI) numbers.
Staff based abroad will be able to contact their UK colleagues by dialling the relevant extension. The return on investment (ROI) here is straightforward: it's the reduction in your phone bill less the cost of the hardware. With the ratio of internal to external calls at around 4:1 for the average business, the telephone savings could be substantial.
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Business Advice