Voice Over Internet Protocol (VoIP)

VoIP Implementation Checklist

Consult

INTERNALLY

• Identify early adopters and discuss their needs.
• Decide which departments/individuals will be VoIP-enabled.
• Do proposed product offerings meet existing as well as anticipated needs?

PROFESSIONAL ADVICE

If you lack the skills in-house, contact a Business Link adviser (or equivalent if you are in Scotland, Wales or Northern Ireland), in the first instance, for help on how best to:

• outline your requirements;
• establish how much you can afford to pay;
• scope the project;
• implement;
• provide training and software support
• get ongoing traffic analysis and network advice.