Design

4. The Design Team

4.1 Identify who should be in the project team.

• Include employees who are going to be affected by the changes.
• Include people with specific design skills. If necessary, bring in external consultants.
• Include key suppliers and anyone else with an interest in the design.

4.2 Communicate the brief to everybody involved.

• Explain to employees how the project will benefit them.

4.3 Give one individual overall responsibility for the project.

• Choose somebody with experience of project management.

4.4 Facilitate co-operation.

• Hold brainstorming sessions to generate ideas.
• Explain how everything fits together.
• Give every team member an achievable objective.

4.5 Debrief everybody at the end of the project.

• List all the incremental improvements that have been made as part of the project.
• Identify what works better and what still needs improvement.

4.6 Hold periodic discussions to continue the process of improvement for both individual designs and your overall design process.