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Tendering for Government Contracts
Complaints
If you feel that the Government Procurement Code of Good Practice was not followed during a procurement exercise, you can make a formal complaint to OGC, who will investigate. Once you have signed a contract, if you need to complain you should refer to OGC's Dispute Resolution Guidance.
Anyone who has supplied a tender can take action in the High Court (in Scotland the Court of Session) if they have been harmed, or are at risk of harm, by the public sector breaking the EC procurement directives (because the directives have been included in UK law as a number of regulations).
Guidance on sorting out disputes
OGC's Dispute Resolution Guidance gives a summary of your main options if you are in dispute with your customer.
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