Setting Up Your First IT System

8. Shopping Around

You can source your system from a number of different channels.

8.1 Mail order firms offer a wide product range at competitive prices.

• Advice tends to be limited to helping you make a purchase.
• Returning faulty equipment can be time-consuming.
• Choosing a supplier registered with the Mail Order Protection Scheme means you are insured if it goes bankrupt.

8.2 At shops and stores you can try out your purchase - and take it away with you.

• Retailers generally offer maintenance and support. But this can be expensive - and its quality can vary.

8.3 Buying direct from the manufacturer can be a good idea if you know exactly what you need and don't need advice.

• You can generally specify how you want the system to be built.
• Orders can be placed over the phone or the Internet.

8.4 Resellers can provide a range of services, from single PCs to tailored IT systems and support packages. Shop around to find a reseller that clearly understands your needs and offers competitive prices.

8.5 Consultants can specify, install and configure systems for you. This can be a good option if you lack experience with IT systems. But you should check a consultant's references carefully.

8.6 Used computers can be bargains - but you have to be careful to avoid buying something of questionable quality or legality.

• Some manufacturers sell fully-tested returns or discontinued ranges at heavily discounted prices. For example, visit www.dell.co.uk and click on Dell Outlet.