IT Management

Article: Choosing Computer Accessories

Choosing Computer Accessories Computers are the IT workhorses in your business. To use them effectively, you are likely to purchase a variety of accessories. This briefing covers: Computer printers. Scanners. Digital cameras. Projectors....

Article: Customer Databases

Customer Databases Introduction Organisations are increasingly using databases to manage customer relationships to increase both sales and customer satisfaction. A database can help you identify key trends and important information...

Article: Data Loss: Protect your Business against Data Loss

Data Loss: Protect your Business against Data Loss Data loss can have a devastating effect on your business so protecting against the loss of data by backing up your business' computers is crucial. We look at why and how protecting against data...

Article: Going Online

Going Online Connecting to the Internet can vastly improve your business's communication with the outside world. Every firm, however small, should consider using email at the very least. And there is a mass of invaluable business information freely...

Article: Information Security For Business

Information Security For Business This guide is a general introduction and should not be taken as providing advice specific to your particular circumstances. Neither the Secretary of State for Trade and Industry nor the DTI can be held...

Article: Integrating Back Office And Online Systems Guide

Integrating Back Office And Online Systems Guide Integrating (linking) your back office and online systems can make your business more efficient and ultimately lead to greater customer satisfaction. This document is based on Crown...

Article: Internet Service Providers (ISPs)

Internet Service Providers (ISPs) For most firms, a direct connection to the Internet is too expensive. Instead, an Internet service provider (ISP) acts as a gateway, providing the link between your own computer system and the Internet. An ISP can...

Article: Intranets

Intranets An intranet is like a private Internet, sealed off from users outside your business. It shares information through web pages that only people in your company can see. Even a basic intranet provides better access to information, better...

Article: IT Disaster Prevention

IT Disaster Prevention Many small and medium-sized businesses rely heavily on their IT networks, but not all take adequate steps to safeguard them. System crashes, data corruption and other problems can have disastrous consequences - and could even...

Article: IT Jargon Explained

IT Jargon Explained IT Jargon Explained What? You don't know your ADSL from your Ethernet? Find out the definitions of all common and popular IT Jargon in our handy IT Jargon explained section. IT Jargon Explained ...

Article: IT Self Assessment

IT Self Assessment The Challenge The bottom line of any small to medium-sized enterprise (SME) is to increase profits and increase competitiveness. Over 80% of British companies consider that information and communication...

Article: Maintaining Your IT System

Maintaining Your IT System Buying the equipment and applications is only the start of your investment in IT. Throughout the life of any system, the cost of maintaining hardware and software will form a significant part of the total cost of...

Article: Making Technology Work

Making Technology Work A user friendly introduction to how information and communication technology can make you more commercial, save you time, increase productivity and ultimately improve your businesses bottom line. Making...

Article: Network Infrastructure, Basic Guide to

Basic Guide to Network Infrastructure Nearly all businesses - whatever their size - use some form of network. As soon as two or more computers are used, they need to communicate with each other so they can share common files, databases,...

Article: Network Servers

Network Servers Most businesses will benefit from having a computer network (see Networking your business). This briefing covers: What a server is used for. How to choose a server. How to keep your server secure. Network Servers 1. Using a...

Article: Protecting Laptop Computers From Theft

Protecting Laptop Computers From Theft The increased use and ownership of laptop computers has been accompanied by a rise in theft because they are easy to steal and open to opportunistic theft. Apart from the loss of the hardware there...

Article: Setting Up Your First IT System

Setting Up Your First IT System The use of information technology (IT) has become a vital part of day-to-day life in many companies and new businesses expect significant returns on their IT investment. Every fledgling business should make sure it...

Article: Specifying and Purchasing IT

Specifying and Purchasing IT Buying IT wisely reduces costs and improves system effectiveness. Aim to acquire a solution which meets your needs and you feel comfortable managing. This briefing covers: Using your requirements to develop a suitable...

Article: Voice Over Internet Protocol (VoIP)

Voice Over Internet Protocol (VoIP) Many small businesses are faced with spiralling phone bills. One way of reducing your bills is to use your IT network for phone calls between your branches, and to use the internet for external calls....