Over three quarters of small and medium-sized businesses believe that workplace music has a positive affect on the working environment, making the workplace better for staff and customers alike.
The research, from PPL and PRS for Music, two organisations that licence music in the workplace, was conducted with the decision makers at over 1000 SMEs.
Whilst 77% believed that music boosted staff morale, 22% of those businesses polled said that they would prefer to lose a day's trade than have their staff work in silence.
65% of businesses thought that their staff were more productive.
40% of the small businesses surveyed even believed that the use of music at work increased their sales or brought in better results for their business.
PPL's Director of Operations, Christine Geissmar, said:
"We know that playing music has huge benefits and we are keen for as many business owners as possible to understand how cost effective and beneficial playing music can be. We are encouraging businesses to contact us to find out more about how they can enjoy the benefits of music while being legally compliant."
In addition to bettter morale, greater productivity and improved results, the research found that music in the workplace proved beneficial to relieving stress and, strabgely enough, avoiding "awkward silences" in the working environment.
Commenting on this particular aspect of the findings, Psychologist, Dr Vicky Williamson noted:
"Music positively influences consumer mood/emotional states through psycho-physiological reactions and autobiographical memory associations. Silence by comparison can be intrusive, as it throws unwelcome attention on the consumers' behaviour.
"Music also provides an effective and adaptable tool for bringing a sense of pleasure and relaxation to the work environment, thereby promoting a positive attitude, higher job satisfaction and boosting a sense of brand identity and loyalty. A completely silent work environment can lack stimulation, interest and, for many people, a dynamic and creative source of energy."
PPL and PRS for Music have released the findings in a joint campaign called Music Works (or Music Works for You, to give it its full title)
[Ed's note: Having worked in a number of establishments where the job can often be "quite boring", music has definitely played a part in brightening up a dull environment. Nowadays, as a designer and an editor, I avoid too much lyrical content, preferring more ambient instrumental music, played on my headphones - It certainly helps to keep the stress levels down.]